Returns & Exchanges

KarateShop Refund & Exchange Policy

If you're not completely satisfied with your new KarateShop purchase you are welcome to exchange it for a full refund, a store credit or an alternative product*. Returned product must be unused, be in the original packaging with all tags still intact, and returned within 60 days of purchase along with the original receipt. Product must be returned to KarateShop at your cost however if a new product needs to be sent out we will send it free of charge (if over $99).

*refund excludes freight cost (if any)

 

Damaged Goods or Incorrect Order upon Arrival

If your order arrives damaged, incomplete or incorrect please contact us sales@karateshop.co.nz. If we need the product to be returned to us, we will arrange this at our cost and ensure a replacement is on its way to you as soon as possible. Please send all returns to:

KarateShop
PO Box 714
Rangiora, 7440